The agreement behind the stories.

Using Storyloom

Storyloom is a reading, writing, and community platform. By creating an account, reading, publishing, commenting, reviewing, joining clubs, or otherwise using the service, you agree to these terms.

• You are responsible for the activity on your account and for keeping your sign-in information secure.
• Some features require email verification, profile completion, account readiness, writer approval, moderator approval, host status, or admin permissions.
• Storyloom may update features, rename sections, change access requirements, or adjust availability as the product evolves.

Reader Access

Readers can browse, discover, and read across Storyloom. Some access is intentionally account-gated to support writers and reduce abuse.

• Guests may read the first chapter of a story where guest reading is enabled, but later chapters require an account.
• Signed-in readers can save stories, follow writers, write eligible reviews, comment where allowed, join community spaces, and participate in book clubs.
• Reviews may require meaningful reading progress so ratings and written feedback come from readers who spent time with the story.

Writer Access and Publishing

Storyloom is designed to help writers build visible, structured, reader-facing story pages while keeping creative ownership central.

• Publishing access may require profile readiness, a writer application, staff approval, and first-story review.
• First-story submissions are reviewed by staff, not volunteer moderators. After approval, future chapters may publish or schedule according to available tools.
• Writers are responsible for accurate titles, synopsis text, genres, tags, warnings, story status, cover assets, chapter text, and author notes.
• Storyloom may decline, delay, hide, quarantine, or remove stories that violate policy, appear unsafe, infringe rights, or need staff review.

Your Content and Storyloom's License

You keep ownership of the original content you create, but Storyloom needs permission to operate the service around that content.

• You grant Storyloom a non-exclusive license to host, store, display, format, distribute inside the app, recommend, promote, and make your submitted content available to readers.
• This license allows Storyloom to show your stories, covers, profile details, reviews, comments, and related metadata across discovery, profiles, recommendations, community, and admin tools.
• You represent that you own or have permission to use everything you upload or publish, including writing, images, names, covers, and profile assets.
• You may not upload plagiarized, stolen, infringing, deceptive, or unauthorized content.

Acceptable Use

Storyloom should feel expressive, but it cannot be used to harm people, steal work, manipulate engagement, or overwhelm the community.

• Do not harass, threaten, impersonate, exploit, dox, stalk, spam, or target people based on protected characteristics.
• Do not scrape, mirror, mass copy, bypass copy-protection, automate abusive behavior, or use the service to train or populate competing systems without permission.
• Do not manipulate likes, views, reviews, saves, votes, comments, follows, club suggestions, contests, or discovery signals.
• Do not post illegal content, sexual exploitation, non-consensual material, malware, scams, fraud, or content designed to evade moderation.

Mature Content and Reader Expectations

Stories can contain difficult or mature material, but readers need honest signals before they enter.

• Writers must use accurate ratings, warnings, genres, and tags where the tools ask for them.
• Mature content must not be used to exploit minors, promote real-world harm, or bypass community safety rules.
• Storyloom may restrict, label, hide, remove, or review content when warnings are missing, misleading, or insufficient.

Community, Reviews, and Book Clubs

Storyloom's conversations exist to deepen reading, not to create chaos around writers or readers.

• Community spaces, profile walls, reviews, chapter discussions, and book clubs must follow the Community Guidelines.
• Book club hosts may manage room notes, polls, current reads, rules, and schedules when the tools allow it.
• Suggestions, polls, votes, and replies should reflect real participation. Staff may remove inactive, abusive, or manipulated activity.
• Announcements, contests, and some topics may be postable only by staff, admins, moderators, or approved hosts.

Moderation and Enforcement

Storyloom may act when content, accounts, or behavior put the app, writers, readers, or staff at risk.

• Possible actions include warnings, hiding content, pausing discussions, removing posts, limiting features, suspending accounts, rejecting submissions, or closing accounts.
• Volunteer moderators handle community and book club issues. Admins and staff handle writer applications, first-story review, account enforcement, story reports, and platform settings.
• Storyloom may preserve records needed for safety, appeals, copyright review, audit logs, support, or legal obligations.
• Moderation decisions may depend on severity, context, history, and risk to the community.

Service Availability and Changes

Storyloom is an evolving product. Features may change as the app grows and as safety, publishing, discovery, and support systems mature.

• We may add, remove, rename, pause, or change features, pages, roles, access rules, limits, policies, and workflows.
• We may run maintenance, address bugs, restrict abusive traffic, or temporarily interrupt service availability.
• We are not responsible for losses caused by outages, user mistakes, third-party services, unauthorized access, or content decisions except where applicable law says otherwise.

Account Closure and Disputes

Users can stop using Storyloom at any time, and Storyloom may restrict or end access when required by these terms or platform safety.

• If your account is suspended or closed, you may lose access to reading lists, community spaces, writer tools, unpublished drafts, and other account features.
• Some public or safety-related records may remain if needed for legal, copyright, audit, moderation, or support reasons.
• If a dispute arises, contact support first with enough detail for staff to review the issue.
• These terms are intended to operate to the fullest extent allowed by applicable law.

Contact

Questions about these terms can be sent through the signed-in Support page or to support@storyloom.ca.